Frequently Asked Questions
Payments Payment: Prices: Forms and Other Documents Required by all Customers: Cancellation Policy Cancellation of booking or failure to join a tour will result in retention of funds by us as described below: Refund Processing Fee: Liability Kindly check the details of your trip and read carefully what is included and what is not included. We will not be liable for any harm, damage or accident in the event that our stated advice and information has not been followed. Local Conditions:
Visas Many of our visitors need a visa to enter and visit Tanzania and these can usually be obtained relatively easily. A visitor’s visa can usually be obtained in advance online, or on arrival. For peace of mind and to avoid a potentially long queue on arrival, you may wish to obtain your visa in advance. Details of which nationals can obtain their visa on arrival are available on the Tanzanian government website at https://www.immigration.go.tz./index.php/downloads/regulations by downloading the Visa Guidelines document. This also includes specifications for the required photograph and the current visa application fees, which are $50 per person ($100 for US nationals) at the time of writing. You can apply for a visa online at https://visa.immigration.go.tz/. Although it does not usually take this long, we advise you to apply at least 3 weeks before departure. Please note that you passport should be valid for at least six months after the start of your visit. Vaccinations The only legally required vaccination for Tanzania is a Yellow Fever vaccination certificate if you are arriving from a country where the disease is endemic or you are transiting through such a country. The date on the certificate must be at least 10 days before you commence travel. Travelers over 60 years of age or under 1 year of age are exempt. Other exemptions may apply for specific medical conditions (carry documentation with you). Yellow fever endemic countries are considered to be: Angola, Benin, Burkina Faso, Burundi, Cameroon, Central Africa Republic, Chad, Congo, Cote d’lvore, Democratic Republic of Congo, Equatorial Guinea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea Bissau, Kenya, Liberia, Mali, Mauritania, Niger, Nigeria, Senegal, Sierra Leone, South Sudan, Sudan, Togo, Uganda, Argentina, Bolivia, Brazil, Colombia (Including Galapagos Islands), Ecuador, French Guiana, Guyana, Panama, Paraguay, Peru, Suriname, Trinidad and Tobago, Venezuela. You are …
Please regard these lists as a guideline for what you might wish to pack for your visit to Tanzania.
For those seeking a bigger challenge, the Machame Route provides a tougher climb with even more dramatic scenery. Along this route you’ll cross varied landscapes, from lush rainforest to the Shira Plateau and the impressive Barranco Wall. Prepare to feel the excitement of reaching Kilimanjaro’s summit while taking in unforgettable panoramic views.
The Marangu Route is the easiest, shortest, and most popular trek on the mountain, and is the only route where you sleep in huts.
Trek lush forests for chimpanzee encounters, spot monkeys & birds, hike trails to streams & waterfalls, or unwind by Lake Tanganyika shores.
Explore endless plains on game drives, soar in hot air balloons at dawn, spot wildlife up close on walking safaris, and enjoy bush breakfasts amid the savanna.
Discover Zanzibar’s spice-scented Stone Town, pristine beaches, snorkel vibrant reefs, spot dolphins & red colobus monkeys in Jozani Forest. Dhow cruises & tortoise encounters await!
Mount Kilimanjaro: the Roof of Africa. Whether you’re chasing epic views, or want a proper physical challenge – Kili delivers. Think sunrise above the clouds, glaciers catching the first golden light, and that unbeatable feeling when you hit 5,895 meters.