Payments
Payment:
- A 20% deposit is due at time of reservation.
- Final payment is due 60 days prior to arrival.
- We accept Visa, AMEX, and Mastercard.
- You can also wire transfer your money directly to our bank.
- Please review our Cancellation Policy below.
Prices:
- Prices are determined in US$. Prices shown in any other currencies are for guideline purposes only and will likely fluctuate as exchange rates change.
- Price increases are permitted when an itinerary is changed at the request of customer(s)
- Prices will remain quoted unless otherwise add-ons and or other changes are requested and availed by customer(s).
Forms and Other Documents Required by all Customers:
- Visa, yellow fever certificate, insurance. These documents will not necessarily apply to all travelers; please see the visa page for more information.
- All passengers must sign the waiver form and return to us.
- Your passport must be valid for six months.
Cancellation Policy
Cancellation of booking or failure to join a tour will result in retention of funds by us as described below:
- Upon receipt of written cancellation by any member of the tour indicated on this reservation 30 days or longer prior to departure, 20% of the reservation of the cancelling party will be retained by us and the balance of the package price refunded.
- If a cancellation is received at least 14 days and up to 29 days prior to departure, 50% of the package price will be retained by us.
- If a cancellation is received less than 14 days prior to departure, 100% of the total package price will be retained by us and all outstanding payment will become payable immediately.
- Should the cancelling party be able to find a replacement for themselves no less than 14 days prior to departure and the replacement completes this booking form individually, no retention of funds will take place. However, should no replacement be found by 14 days prior to departure, a 100% cancellation penalty will apply to the cancelling party.
- We reserve the right to terminate, at the discretion and with immediate effect, the participation of any person on the tour.
Refund Processing Fee:
- While processing a refund, a 3% credit card fee is charged to the client’s Visa, AMEX, or MasterCard.
- When a refund is processed using a Bank Wire payment, bank charges apply.
Liability
Kindly check the details of your trip and read carefully what is included and what is not included. We will not be liable for any harm, damage or accident in the event that our stated advice and information has not been followed.
Local Conditions:
- Local standards, expectations and practices in Tanzania may differ from those found universally. Whilst we can assure you of a high quality stay for yourselves, you may observe standards that are at variance with those of your home country.
