Privacy Policy

Privacy Policy

Privacy Policy for TZ Tours

TZ Tours, located in Kilimanjaro, Tanzania, respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and tour services.

1. Information We Collect

Personal Information You Provide:

  • Name, email, phone/WhatsApp number when booking tours
  • Payment details (processed via secure third-party gateways)
  • Travel preferences (Kilimanjaro routes, safari destinations)
  • Health/medical info for high-altitude treks (if disclosed)

Automatically Collected:

  • IP address, browser type, pages visited
  • Device information, referral sources
  • Cookies for site functionality and analytics

2. How We Use Your Information

  • Process bookings and payments
  • Communicate via WhatsApp/email about tours
  • Send promotional offers (you can unsubscribe)
  • Improve website/services based on usage patterns
  • Comply with Tanzania tourism regulations

3. Legal Basis

We process data based on:

  • Contract performance (your booking)
  • Legitimate business interests (service improvement)
  • Your consent (marketing emails)

4. Sharing Your Information

We share data only with:

  • Licensed Tanzania tour operators/guides
  • Payment processors (M-Pesa, bank transfers)
  • Government authorities (park fees, visas)
  • Your data is never sold to third parties

5. Data Storage & Security

  • Servers located in secure data centers
  • SSL encryption for all transmissions
  • Password-protected admin access
  • Regular security audits

6. Your Rights

Under Tanzania data protection laws, you can:

  • Access your personal data
  • Request correction/deletion
  • Object to marketing communications
  • Withdraw consent anytime

Contact us via WhatsApp to exercise rights.

7. Cookies

We use:

  • Essential cookies: Site functionality
  • Analytics cookies: Google Analytics (anonymized)
  • Manage via browser settings

8. International Transfers

Data may be transferred to service providers outside Tanzania under standard contractual clauses.

9. Children’s Privacy

Our services are not directed at children under 18. Parents/guardians must provide consent on behalf of minors.

10. Changes to Policy

We may update this policy. Continued use constitutes acceptance.

11. Contact Information

Our contact details are given below.

Your trust is important to us. We protect your data like our Kilimanjaro reputation! 🏔️

Additional Information

You are advised to also check our information on the following pages:
Frequently Asked Questions Packing Lists Payments & Terms Visas & Documentation